A Pet Portal is a private website that gives you secure online access to your pet’s
health information. It is FREE of charge to all clients of The Norwalk Veterinary
Hospital. In order to utilize this service, your pet has had to visit our clinic, and you
must have an active e-mail address.
You can use your Pet Portal to:
- Manage your pet’s health care and medication schedule.
- Communicate with us online.
- Learn more about your pet’s individual health and life-stage issues.
- Update the information on your pet or your account.
With your permission we will use your Pet Portal to:
Send e-mail reminders of your pet’s vaccinations, exams, etc.
Update you on important health news, such as information on Lyme Disease.
Contact you about practice updates.
SETTING UP YOUR ACCOUNT
Use one of three options to set up your Pet Portal:
- Click the link on our home page.
- Visit our hospital and give the receptionist your e-mail address.
- Call us at 203 838-8421 and give us your e-mail address.
Once your Account is set up we’ll send you your password by e-mail.
View your Pet Portal by visiting our website and use your e-mail address and
password to sign in. You must have “cookies” turned on in your browser in order to
do this. You can bookmark the sign-in page, but not your Pet Portal, as it exists
only when you are actually signed in.
Your Pet Portal resides on a secure server protected by a firewall. Your personal
information cannot be accessed by other Pet Portal users. It is created each time
you sign in. When you are not signed in, your Pet Portal does not exist. This
means it is impossible for someone to find and view your account on the open
Internet. Only you (and anyone with whom you choose to share your sign-in name
and password) can see your pet’s information.
We do not sell our mailing list. We do occasionally work with animal health
companies to offer discount coupons and other promotions for products and
services that we believe are beneficial to our patients. However, we do not disclose
your personal information.
SIGN UP TODAY FOR YOUR PET PORTALS